What we do
Services
From maintenance to authentication — Pertempus handles everything from A to Z
Service 01
Service and maintenance
You know the feeling: you're wearing a beautiful luxury mechanical watch on your wrist. But did you know that beneath that gleaming dial lies an entire micro-universe? To keep it that way, your timepiece needs a little love and attention every now and then.
Why maintenance is not a luxury
Dried-out oil
The specialized lubricants that keep everything running smoothly dry up after a few years. The result? Metal rubs against metal, causing unnecessary wear and tear.
Loss of precision
If your watch suddenly starts running fast or slow, that's usually a subtle hint that the movement is crying out for a clean-up.
Compromised water resistance
The rubber gaskets that keep moisture and dust out age over time. Before you know it, your watch fogs up inside after a heavy rain shower.
Complete peace of mind by Pertempus
Finding a truly skilled and reliable watchmaker these days is almost as difficult as tracking down that rare dream watch itself. Pertempus takes care of the entire process from A to Z.
In-house experts
Our own team of passionate watchmakers is ready every day to work on your timepiece with the utmost precision.
Certified external experts
Does your watch feature a complex complication? Thanks to our close relationships with certified specialists and major watch brands, we know exactly who the authority is for your specific model.
Service 02
Repair
Sometimes your luxury watch hits a bump in the road — an accidental knock, a hard fall, or a movement that simply stops working. While a service turn is regular maintenance, a defect is a different matter: it requires a targeted repair.
The minefield of watch repair
Imitation parts
Uncertified watchmakers, lacking the right access, sometimes resort to universal or aftermarket parts. This instantly compromises both the authenticity and the value of your watch.
Consequential damage
A gear wheel that doesn't mesh quite right or an incorrectly mounted spring can cause severe long-term damage to the rest of the movement.
Voided factory warranty
Opening a young, modern watch through an unauthorized party will usually void the official factory warranty on the spot.
Pertempus repairs and mediates
Finding the right watchmaker for a complex repair is a time-consuming puzzle. Pertempus takes full control, managing and handling the entire process when damage or defects occur.
In-house repairs
Our own certified experts can resolve common defects directly in our own atelier — fast, professional, and always using original components.
Strategic mediation
For complex damage, we step in as your exclusive mediator. We arrange secure shipping, handle the negotiations, and monitor the turnaround time.
Service 03
Polishing and refinishing
Over the years, the case of your watch inevitably collects its own 'life story' in the form of hairline scratches and scuffs. There often comes a time when you want those razor-sharp lines and that deep factory luster back.
The fine line between perfection and devaluation
Loss of original geometry
A luxury watch stands out due to the interplay of mirrored, polished surfaces and crisp, brushed finishes. An untrained hand can buff away these sharp transitions in the blink of an eye.
Irreversible damage
Over-polishing warps the symmetry. The lugs can become uneven, and razor-sharp bevels can turn into rounded, 'melted' shapes that lose their DNA.
Significant devaluation
For connoisseurs and collectors, the condition of the case is sacred. A watch with scratches can actually be worth more than one that has been poorly refinished.
Pertempus handles the masterwork
Just like with movement maintenance, finding a true polishing artist is a profession in itself. Pertempus seamlessly extends its philosophy of total peace of mind to aesthetic refinishing.
In-house experts
Our own team has the precision equipment and patience required to expertly remove light signs of wear, preserving as much of the original material as possible.
Certified external specialists
For specific materials like titanium or platinum, or complex case shapes, we know exactly which certified expert can restore the case to showroom condition without compromising authenticity.
Service 04
Authentication and valuation
You want one hundred percent certainty that everything is correct. Authentication and valuation are the final, yet perhaps most crucial steps in owning a luxury timepiece.
The invisible dangers of the modern watch market
Superclones
Counterfeit watches are now so terrifyingly well-made that they can no longer be distinguished from the real thing with the naked eye, even by an experienced enthusiast.
Frankenwatches
It is increasingly common for a watch to consist mostly of genuine parts, while imitation components are hidden deep inside the movement or the dial to make it 'complete'.
Incorrect valuation
Without the right expertise, the risk of a bad buy or an incorrect valuation for insurance purposes is simply too high.
Total peace of mind via Pertempus
Finding an independent, truly knowledgeable authority on authentication alongside an officially certified appraiser is quite a challenge. Pertempus takes over the complete coordination.
Thorough authentication
We utilize our in-house experts and collaborate with the most respected specialists in the field to inspect every watch inside out down to the millimeter.
Certified valuation reports
Thanks to our network of registered appraisers, we provide an official and legally valid valuation report that is immediately ready for your insurance company.
Get in touch
Have any questions?
Feel free to call or message us. We're happy to help with the service your watch deserves.